Identity of the controller
FAMD, SARL with a capital of 4000 euros, registered in the Coutances Trade and Companies Register under number RCS Coutances 489 866 400 and whose head office is located at 300 route de la pierre au diable 50610 Jullouville.
User: any natural person, with or without an account, using the wakagi.fr Site.
This data collection takes place when the User:
create an account.
subscribes to newsletters or alerts offered by our company.
places an order or a return request on the site.
puts products in his shopping cart, by means of functional cookies, to allow him to finalize his purchase subsequently contacts Customer Service by any means of communication made available to him, such as email or mobile phone.
browse the Site and view articles
write a comment or review on an article
share a review with a friend by sending an email from an item file
shares a review via Facebook, Google +, Twitter, Instagram or Pinterest from an item page.
The data collected is necessary for the following processing:
Management and monitoring of commercial relations between FAMD sarl and the customer (in particular operations relating to orders, deliveries and returns, transactions, payments and invoices, complaints, etc.).
Personalization of the contents of the Site, display of targeted advertisements, in particular on social networks.
Sharing information with our business partners, the transport company La Poste and DPD, the Trusted Shop opinion collection company, the Société Générale credit institution and also the police services in the context of legal requisitions.
Production of audience measurement statistics and marketing studies
The User is informed that this automated processing of personal data has been declared to the CNIL. In accordance with the amended Data Protection Act of 6 January 1978, the User has the right to access, rectify and delete data concerning him. The user can expressly object to the processing of his personal data. To do this, all he has to do is write to the email address firstname.lastname@example.org.
The User indicates his surname, first name and postal address. His request must be signed and accompanied by a valid identity document bearing his signature. The User can specify the address to which the response must be sent.
FAMD sarl has a period of 2 months from receipt of the User's request to respond to it. At the end of this period, the Customer may contact the CNIL in the event of a negative response or no response from the FAMD company.
FAMD sarl keeps the data for a period of five years from the end of the relationship with the client or prospect. The period starts from either the last order, or the last connection to the customer account, or the last call to customer service, or sending an email to customer service, or a click on a hyperlink an email sent by FAMD sarl, or the placing of products in the basket without finalizing the purchase, or finally a positive response to an email asking if the customer wishes to continue to receive commercial prospecting at the end of the period of the five-year period. At the end of this period, the data of the customer or prospect will be anonymized.
However, information allowing proof of a right or a contract to be established, or kept for compliance with a legal obligation may be archived in accordance with the legal provisions in force.
Definition of cookie
A cookie is a small text file that is placed or stored on your terminal (computer, tablet or mobile device) when you visit a website. Cookies allow a site to recognize you, help you navigate from page to page on a website, provide secure connections and remember your preferences on future visits.